| Issue ID | 706369 |
| Internal NHTSA # | 10253406 |
| Manufacurer | MERCEDES-BENZ USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | ML350 |
| Model Year | 2004 |
| File date | 22/12/08 |
| Component | SEATS |
| Product type code | VEHICLE |
| Description of the problem | I have a 2004 mercedes ml350 suv and i turned on the seat heater and it got so hot that i had to turn it off. The left side of the seat burned so hot that i had to move my body and weight to my right side because it felt like you were sitting on coals - even through the leather interior. I did not use it again because the weather was not that cold. The next person to use it was my mother. She was driving my car and i was next to her and she turned on her seat heater and after a few minutes she screamed because the heat of the seat heater was so piercing. I turned off the heater immediately and she looked and saw smoke and smelled smoke as well. This is a huge hazard that i have heard other ml's have had as well and the manufacturer of the seat heater should be held accountable, as should mercedes!!! She swerved off the road and almost hit a car because of the intensity of heat. |
| Vehicle Mileage at Failure | 73000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | GLEN COVE, NY |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 40 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |